How to reach us
Call or text to speak with a dispatcher right now. They'll ask what you need, where it's going and when. For a quote on porta potty rental cost or dumpster rental cost, have your job site address and delivery date ready. Email works too, but a phone call moves faster for same-day jobs. You can also request a quote through the site and we'll follow up within one business hour during office days.
If it's an emergency, a broken septic line, a flooded basement needing dewatering or an event that starts tomorrow, call the emergency line. We run emergency septic service and can place a deluxe flushable porta potty or ADA accessible unit in most of Diamond Bar by evening. Placement in the public right of way needs confirming with the city before we confirm the job. A standard unit stands about 92 inches tall and holds 60 to 70 gallons, so it fits most lots if we can deliver it safely. A roll-off delivery needs about 60 feet of straight clearance behind the truck to set it down without backing up.
What to tell us
Location matters most. If your site is a construction yard in Diamond Bar, give us the street address and the nearest cross street. If it's an event, tell us the venue name and whether the restrooms go inside a building or outside on pavement. For septic tank pumping, we need the tank location and whether you know the size, residential septic tanks are typically pumped every 3 to 5 years, driven by tank size and household size. For a grease trap pumping at a restaurant or food truck, a grease interceptor is pumped when fats, oils, grease and solids reach 25 percent of the liquid depth.
Tell us how many people will use the restrooms and for how long. A construction crew of six people working one 40-hour week needs fewer units than a 200-person outdoor wedding. OSHA 1926.51(c)(1) sets minimums: one toilet facility for 20 workers or fewer; one toilet seat and one urinal per 40 workers from 20 up; one toilet seat and one urinal per 50 workers at 200 or more. If anyone's applying paints, coatings, herbicides or insecticides, OSHA 1926.51(f)(1) requires washing facilities. Hand sanitiser does not satisfy that rule, you need soap and towels or a hand drying device per 29 CFR 1910.141(d)(2).
Tell us your delivery date and time window. We serve Diamond Bar and nearby towns; Brea is 8.2 miles southwest. Most jobs get same-day service. For a weekend event, book by Thursday. For a multi-week construction project, monthly porta potty rental costs less per day than weekly rentals.
Service schedule and access
Tell us the gate code or who to call when we arrive. Most deliveries take 15 to 20 minutes. We'll place the unit where you want it, level it, and unhook. For a 2-stall, 4-stall or 8-stall restroom trailer, we need flat pavement and 120 volts of power on site or we bring a temporary generator. If you need storage container rental or temporary fence along with the restrooms, let us know upfront so we coordinate one trip instead of two.
Service visits happen on the schedule you choose. Standard service is once weekly for sites with up to 10 users over a 40-hour week per ANSI/PSAI Z4.3. If you need more frequent pumping or cleaning for event restroom rental or a music festival, we add service days. For handwashing station rental, we stock soap and paper towels each visit.
Frequently asked questions
How fast can you deliver?
Same day in most of Diamond Bar if you call before 2 p.m. For evening delivery, early morning calls work best. We don't charge extra for rush placement, but weekend delivery is a premium service. Emergency calls after 5 p.m. get routed to the on-call tech.
Do you deliver to residential homes?
Yes. Home renovation jobs, new construction, or a backyard event, we deliver portable restroom rental to Diamond Bar addresses. Driveway width matters for the truck. We'll ask about gate height and ground conditions to avoid delays.
What areas do you serve besides Diamond Bar?
We serve surrounding communities within about 15 minutes' drive. Call with your address and we'll confirm coverage. If you're just outside our primary zone, we may still take the job.
Can I pay online or do you need a purchase order?
We take credit cards, checks and POs. Call to set that up or include payment details in your email quote request. Same-day jobs usually run a card on the phone.
What if I need to cancel or reschedule?
Call us as soon as plans change. Cancellations 48 hours or more out carry no fee. Same-day cancellations may have a service charge. Rescheduling to another date is usually free.
Next step
Get a delivery date
Tell us the address, the dates and the headcount. We size the order and confirm the route.